Services / Comms Check-up
Find out what's working, and what to fix first.
A focused review of how your people hear from you, with a clear 90-day plan presented to your leadership team.
Is this for you?
This fits if…
- Your staff survey says people don't feel informed, and you're not sure why
- Messages reach head office but fade before they reach the frontline
- You're thinking about hiring a comms person, or a new Head of Comms has just started, and you want an outside view first
What's included
What you get
- A review of every channel you use: email, intranet, HiBob or Staffbase, screens, team meetings, WhatsApp and noticeboards
- A look at your latest staff survey results and what they say about communication
- Conversations with your leadership team and a cross-section of staff, including frontline and field teams
- A site visit, if you have sites in Hertfordshire, North London or the Home Counties
- A short written report and a prioritised 90-day plan
- A presentation of the findings to your leadership team
How it works
Step by step.
- Week 1
Kick-off call. We agree who I'll speak to and what you want to learn.
- Weeks 1–2
Listening. I review your channels and talk to leaders and staff.
- Week 3
Findings. I present what I found and the plan, and answer your questions.
The outcome
A clear picture of where messages get lost, and a practical plan you can act on with your own team or with my help.
Proof
85–90% attendance at every site
The staff survey showed manufacturing sites felt they lacked clear information from senior leaders. I recommended bringing the directors on site to present results in person, wrote their presentation and script, and briefed them. Attendance was 85–90% at every site.
FAQ
Questions people ask.
How much of my team's time does it take?
About an hour from each leader, and 20–30 minutes from each member of staff I speak to.
Will staff speak openly?
Yes. Conversations are confidential, and the report shares themes, not names.
Can you check one site or department rather than the whole business?
Yes. I can scope a smaller check-up; get in touch for a price.
What happens afterwards?
Many clients follow on with a Change Launch or Fractional support, but there's no obligation.
Contact
Not sure where your messages get lost?
Book a free 20-minute video call or send me a message. Tell me what's coming up and I'll tell you honestly whether I can help.